Payment & Security
Your payment is protected. We offer multiple secure payment options with buyer protection guarantees.
Our Guarantees
We are committed to ensuring your complete satisfaction with every order.
100% Money-Back Guarantee
If items are damaged on arrival (subject to verification photos/video), we provide a full refund or free replacement.
1-Year Warranty
Free replacements for any manufacturing defects within 1 year of delivery. We stand behind our quality.
Trade Assurance Protection
Alibaba holds your funds until you approve the goods. Your payment is protected from order to delivery.
Payment Methods
Choose the payment method that works best for your order size and preferences.
PayPal
Recommended: Orders < $5,000
Fast and secure payment for orders under $5,000
- Buyer protection included
- Funds held until delivery confirmation
- Quick processing time
Alibaba Trade Assurance
Recommended: $5,000 - $20,000
Maximum protection for medium to large orders
- Alibaba holds your funds until approval
- Full refund if order not shipped on time
- Quality dispute resolution support
Bank Transfer (T/T)
Recommended: Orders > $20,000
Traditional wire transfer for large orders
- 30% deposit to start production
- 70% before shipping
- Trade Assurance available for deposits
For Orders Over $5,000
Contact us for an Alibaba Trade Assurance link. This method saves on processing fees while providing maximum buyer protection through Alibaba's secure platform.
Contact Us for Trade AssurancePayment FAQs
How does Trade Assurance work?
When you pay through Alibaba Trade Assurance, your funds are held by Alibaba until you receive and approve your order. If there's any issue with quality or delivery, Alibaba mediates and can issue refunds.
Is PayPal safe for international orders?
Yes, PayPal offers buyer protection for international purchases. If items don't arrive or don't match the description, you can file a dispute within 180 days.
What if my order arrives damaged?
Take photos/videos immediately upon delivery. Contact us within 48 hours with documentation. We provide free replacements or full refunds for shipping damage.
Ready to Place Your Order?
Contact us to discuss payment options and get started with your custom store fixtures.